It is how it works. The rules don't matter; the attorneys know what words to say to give a judge reasons to either admit or reject application of any rule. The coin that remains in a case is likeability and making the judge's life easier.
The net result is a system where attorneys are falling over themselves to prove who is more obsequious to all the judges. If you become a problem in one case, you will suffer in your other cases, too, so individuals with legit complaints against the court can and will be ignored.
The net result is a court that ignores all but the most mechanical rules (and loves to stall on those when it can, because it approximates the appearance of "work"), and has no mechanism for correction. I'm sorry, but the rules don't really matter, to anyone.
That comment is just deranged. I assume you had a bad experience with legal system at some point but you clearly don't understand how it actually operates, especially at the appeals levels.
