> I know of at least one organization that began outright mandating war rooms after running the numbers and discovering how many incidents would have benefitted from having one.
How can you run numbers to find out what would have happened?
A large organization can usually identify groups of "similar enough" incidents to identify the correlation. (Can the numbers prove causation? Not to the standards of a scientific journal, but you can't exactly induce 100 incidents to do a controlled study.)
How can you run numbers to find out what would have happened?