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The blindness is to reality and nuance.

If you stare at your GPS and don’t pay attention to what’s in the real world outside your windshield until you careen off a cliff that would be “blindly” following your GPS. You had data but you didn’t sufficiently hedge against your data being incomplete.

Likewise sticking dogmatically to your metrics while ignoring nuance or the human factor is blindly following your metrics.


This is Japan selecting itself to develop a critical industry.

Being deeply embedded in global supply chains and your allies’ economies makes it a lot more difficult for them to justify abandoning you to your enemies.


> Most humans code crap.

My biggest frustration with AI coding tools is that bad engineers are no better at judging the quality of AI code than they are at writing code themselves. So, their output has shot through the roof without an improvement in quality.

The productivity of good engineers has gone up as well but good engineers tend to actually think about what their tools are doing, which slows them down. Bad engineers are now able to output more shit code than ever before.

I feel like I’m watching my company building a house of cards in real time.


> It can’t replace a human for support

It doesn’t wholly replace the need for human support agents but if it can adequately handle a substantial number of tickets that’s enough to reduce headcount.

A huge percentage of problems raised in customer support are solved by otherwise accessible resources that the user hasn’t found. And AI agents are sophisticated enough to actually action on a lot of issues that require action.

The good news is that this means human agents can focus on the actually hard problems when they’re not consumed by as much menial bullshit. The bad news for human agents is that with half the workload we’ll probably hit an equilibrium with a lot fewer people in support.


I already know of at least one company that's pivoted to using a mix of AI and off-shoring their support, as well as some other functions; that's underway, with results unclear, aside from layoffs that took place. There was also a brouhaha a year or two ago when a mental health advocacy tried using AI to replace their support team... did not go as planned when it suggested self-harm to some users.


I have to assume this is entirely because American architectural practices are ultimately derived from England’s, where courtyards are not particularly helpful.

They make perfect sense in warm, sunny regions like the Mediterranean because they provide a shaded and comparatively cool area on hot sunny summer days.

The courtyard giving shade is a negative in England since it seldom gets very hot and so people are actively trying to enjoy the sun, not hide from it. And as a double whammy a courtyard means more exposed walls so a home that’s harder to heat in colder winters.

Of course plenty of Americans live in places much hotter and sunnier than England - but their English heritage has left them with standard building practices unsuited to their environment.


Why not both?

The mercantilist economic policy of the UK was an abject failure that made its people poorer and prevented the import of cheap food.

But the UK’s unwillingness to provide sufficient aid once the famine had already started was motivated by laissez-faire politics and a Malthusian belief that the famine was the Irish’s own fault for overbreeding.

Remember that the government with the support of the Whigs and Radicals actually repealed the Corn Laws, it was just too little too late. Ironically the Whig’s free market beliefs if enacted in policy much earlier might have prevented the famine from happening in the first place, while simultaneously meaning they weren’t interested in properly mitigating it once it did happen.


The blame has to ultimately be placed at the feet of the mercantilist policies. Once they restricted trade, they were responsible for the welfare of the Irish. So, these arguments that they made, that the Irish were responsible for overbreeding, were not a product of laissez-faire ideology, just their bastardized understanding of it.


Maybe if the North Korean people had the most basic of civil liberties and could communicate in any way with the outside world people would be less inclined “stereotype/orientalize”.


Yea now we just have people only getting help with issues with Stripe when an exec has to respond to them making a stink about it on Hacker News.


Other industries innovate despite having to follow codes and industry standards. They just innovate slower.

Engineering standards are built on piles of corpses. We’re lucky that most of the growth of our industry has been in non-life-critical areas.

But regulation and standards are coming eventually - shoddy code will just have to kill a few thousand people first.


The problem isn't that we fail to apply the same rules for software development in safety-critical and non-safety-critical contexts. The problem is that we do apply the same software in both contexts.

Gatekeeping the entire industry isn't the answer unless you want to cripple it... but if someone wanted to issue regulations along the lines of "Don't steer your nuclear-powered aircraft carrier with a Windows app," I wouldn't object to that.


Better Windows 95 than JavaScript


Yes absolutely. Being found not guilty of a crime or being pardoned has no bearing on the evidence that exists which is presented in a separate civil case against you.

There’s no double jeopardy in a civil case - it’s a matter of if someone has a claim of damages.


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