5.category specific to the product (not the same for a washing machine or a computer).
Each of them give you a score out of 20, and the total is divided by 10.
So you can have 0 on the 2., making the phone hard to repair, but still having a 8/10 score.
In the end its similar to Booking reviews, where 6/10 is very low and you want to avoid this hotel.
2.even Apple themselves dont repair in house, and instead replace devices.
3.doesnt offer spare part at all _unless_ you sign up to their "share all of your clients personal data and your accounting books with us" program, and even then its only batteries and screens at massive margins (more than whole working used device).
Do you have any link to the research you're reffering to ? I looked into this a while ago when wondering why my headlamp had red ligths, and people seemed to advocate for a dim green light (eg. http://stlplaces.com/night_vision_red_myth/), but I'm struggling to find any research article backing this
1.documentation available
2.ease of repair
3.availability of spare parts
4.price or spare parts
5.category specific to the product (not the same for a washing machine or a computer).
Each of them give you a score out of 20, and the total is divided by 10. So you can have 0 on the 2., making the phone hard to repair, but still having a 8/10 score.
In the end its similar to Booking reviews, where 6/10 is very low and you want to avoid this hotel.
Details (in French) https://www.ecologie.gouv.fr/indice-reparabilite