Microsoft did not control the entire ecosystem. They would have locked the entire ecosystem down in a heartbeat if they had full control over hardware and software. You can look at Xbox as an example, they do exactly that.
I know many parents and there is a giant unspoken difference between the ones that truly love it, and the ones that are just hanging on and trying to survive. Thanks for being honest, it is way more refreshing to hear than anything paul had to say.