I loved the ending! Glad you kept it in. I’m sure the emacs folks will appreciate the humour in it. And they’re welcome to write their own article on the history of emacs and end it similarly. They’ve probably got a binding for it.
In South Africa the "big" (historically incumbent) banks were indeed disrupted by a "startup" bank relatively recently (in the last 20 years) - and this startup bank went on to in turn become one of the big banks.
There is an excellent book called "Stalking Giants" [1] that covers this story nicely. It's a fun read (especially for South Africans) and was published recently.
It’s not the first article / publication on Google SRE I’ve read, and they’re all similarly (and imho unnecessarily) verbose.
Whilst I’m deeply grateful to the good folks at Google for sharing their hard-earned knowledge with us, I do wish their publications on this important topic were far more succinct.
For those that are pressed for time, there is a good Executive Summary on page 8 of the linked PDF report:
https://www.fordfoundation.org/wp-content/uploads/2016/07/ro...