In Brisbane, Australia they run a 6-month trial to make all public transport trips to be 50c (that includes buses, metro, ferries). It was so successful and widely loved that it was a no-brainier for it to be extended indefinitely
Kansas City added a single light rail line through downtown and made it, initially, free.
It has been so wildly popular, bringing happy Kansas Citians to the restaurants and clubs downtown that the business owners begged KC to keep it free.
Still free and I believe they are extending it.
I would love to see K.C. bring back some of the jazz nightlife that once charged downtown. (Though it might have been the availability of liquor there during Prohibition too.)
All I see in this thread are people saying it won't work and then people giving examples of it actually working quite well. The scientific method is telling us something here...
Yes, the scientific methods suggest that 99.9% of all systems and almost all of the very best highest performing systems have fares. 'Light rail' in the US are barley even transportation systems. At best they are property value plays by cities. Running a single line in a city full of cars isn't really interesting data.
And in other places they had light year that gets paid that had effects that were much the same.
Once you are talking about an actual working transportation system and not the occasional line here and there. Where it is actually real then there is a clear scientific question. Lets assume 500M to operate the system:
Should you A: Invest 500M in service improvements every year
Should you B: Invest 500M in giving away free transport
(The irony though of once having had a fantastic trolley system throughout Kansas City in the early part of the 20th Century and having ripped that all out by the time I was born.)
If this impedes progress in the future is this really good? We already have a good situation with fares, we should make it better - and when you look at the data (as opposed to what people say) it consistently shows that the main reason most people don't use transit more is lack of service and not the cost. Optimizing on cost helps a few really poor people (which everyone against this plan has already said we need some program to just help them), while it does nothing for everyone else who need service.
Or to put it a different way, it costs money to run transit. So what if we take the money you are proposing to add to cover the loss of fares and give it to the transit agency but retain fares: they could afford to add more service and I contend that this would do far more for ridership. (assuming we are smart about what service we add)
Between Green Lady Lounge, the Black Dolphin, the Phoenix, and a couple of cool spots on 18th and Vine, Kansas City’s jazz nightlife is becoming increasingly popular again among younger crowds. KC also just finished extending their street car system down past the Plaza to UMKC’s campus as well, mostly in preparation for hosting the World Cup.
I moved from Iowa City to Kansas City after college so I have been spoiled with public transit.
I think the cost saving will be realised by not having to expand the road network as quickly if they convince people to use public transport. The cost of land acquisition/resumption along with the improbability of widening some central bottlenecks like Coronation Drive, the SE Arterial and the hell-hole that is Hale Street.
Personally, the $1 commute from the Sunshine Coast has been very good. I occasionally drive in but the Bruce Hwy has been a constant process of widening each section as they barely keep up with the traffic increases.
I think what you will see is a lot more people moving out to residential areas north of Brisbane seeking cheaper housing as they can take advantage of the almost free travel. Especially if they eventually build the Rail/Light Rail through South Caloundra to Maroochydore.
While I have never lived in a place with free transit, I have lived in places where it was possible to board trains without passing through fare gates and certain busses through the rear exit. It is amazing how much faster boarding is. They probably face some lost fares, but the benefit of faster travel times outweigh the cost.
I also think that those criticizing free fares are disingenuous. None of those cities had problems with (insert stereotypical undesirable group) using public transit. If anything, there were fewer issues because everyone was more inclined to behave since there were more eyes on the trains and busses.
EDIT: it's also worth noting that collecting money costs money. That's especially noticeable when upgrading to (or to new) electronic fare systems, but it's also true when using things like tickets and cash. It probably doesn't mean such in the cities I've lived in ($3+ fares), but I'll bet it accounts for a lot more in cities that charge $0.50 or $1 fares.
IIRC the 50 cent fares allow them to still charge ridiculous fines for fare evasion, keeping the Queensland Rail rentacops in business.
Most non metro stations only have tap on pillars and no fare gates anyway, and I think the inner city fare gates that still exist are on the list for removal.
The 50 cents also allowed them to track the changing usage profile and justify it by the explosion of use. Its basically self reporting that you used the system, and the origin and destination of your trip. Otherwise they would need to install foot traffic counters at train and bus stations and still end up with incomplete data.
It wasnt just super popular, it was that the data showed such a dramatic uptick in usage, which carried over to numbers of cars removed from the roads etc.
Probably took 5 minutes out of my normal commute, and that's in reduced vehicle traffic, I don't use the system at all except to take my kiddo to the museum on weekends. Benefits tracked to all punters results in an absolutely untouchable policy change.
When you have the electronic ticketing system already in place like Brisbane it makes sense to use it to monitor usage, so you can precisely see each journey, and better plan scheduling and expansion. For example, you would be able to see how many people pass through the two CBD stations crossing the North/South divide in the network. The new Cross River Rail expansion for example will be the first line that doesn't pass through Central.
Bit of a bugbear of mine, but the cross river rail project is mostly a stopgap. Brisbane really needed standard gauge and double decker trains before it became so built up. We are already at trains per minute capacity for some of the inner city bridges, and duplication in the inner city is highly destructive. If we could increase the capacity of the vehicles themselves we would be way better off. But the cheap/compromise position is to just bypass the problem entirely.
Whats worse is that, theres a certain perspective, one of declining CBD use, where cross river rail makes a mountain of sense. But in that case we should be bypassing the CBD with a lot of room for expansion, ie, 8 lines worth of track. But this isnt being done either.
>When you have the electronic ticketing system already in place like Brisbane it makes sense to use it to monitor usage
This and being able to continue charging fines is why it was left in place 100%
> None of those cities had problems with (insert stereotypical undesirable group) using public transit.
Austin. Tried it and rolled it back.
It was before my time here but I’ve heard: Homeless camped on the buses. Bored teens hung out on the buses riding nowhere and making trouble. Bus drivers demanded the change back.
I’m an economist and YIMBY activist. Only 10% to 15% of the Austin bus system budget comes from fares. (Most is a 1% sales tax.) I’d love to make the buses free. But it has negatives.
> I also think that those criticizing free fares are disingenuous. None of those cities had problems with (insert stereotypical undesirable group) using public transit.
I’ve lived in two cities with free fare zones: Subsections of public transport where no fares are collected, but if you want to go outside of the zone you need to buy a ticket.
The free fare zones were far more likely to have people causing problems. It’s not just “undesirable groups”. It’s people stealing your stuff if you aren’t paying attention, stalking women, creating messes, or just harassing people who want to be left alone.
Then you’d leave the free fare zone and see almost none of that. It was night and day different. This was within the same city, same mode of transport. The only difference was that one vehicle had someone maybe checking your fare 1/10 times and writing a ticket if you didn’t have it, while the other you were guaranteed not to encounter anyone checking tickets and could ride as long as you wanted.
I don’t think it’s fair to dismiss anyone concerned about this. Unless you have sufficient enforcement to go along with it and the enforcers are empowered to deal with people who are causing problems, having free fares can be a real problem.
It was nice to not have to deal with ticket purchases when going to a sporting event or meeting up with friends at a bar, but this was mostly before apps came along anyway. I don’t go out as much now that I’m older but using the apps to buy tickets is trivially easy. Even the tickets by stations will accept tap to pay from phones making it much more convenient than my younger days.
> It’s not just “undesirable groups”. It’s people stealing your stuff if you aren’t paying attention, stalking women, creating messes, or just harassing people who want to be left alone.
This seems to be a symptom, not a cause. The free zone, let me guess, more densely populated, city center area, and the not free zone, a bit less urban? Smells like income disparity zoning.
I mean if you think about, doesn't it seem a bit off to suggest that the prevalence of crime would be affected by whether a bus is free or not? My instinct is to get further into why there's crime happening at all, on or off bus. Why does it happen there, and not e.g. here in Taipei? Or other places with tons of public transit going on and very low crime, like Japan? The PRC?
> This seems to be a symptom, not a cause. The free zone, let me guess, more densely populated, city center area, and the not free zone, a bit less urban?
The free fare zone was only included a subset of the city and only applied to certain modes of transportation.
> Smells like income disparity zoning.
Not really. I don’t see why it’s hard to believe that areas with no enforcement are a draw for people who want to e.g. ride a warm train than the areas with enforcement.
> I mean if you think about, doesn't it seem a bit off to suggest that the prevalence of crime would be affected by whether a bus is free or not?
No? It’s not just crime, it’s harassment, antisocial behavior, and other things that are not strictly crimes but you don’t want to be around. A lot of crimes are crimes of opportunity where someone strikes because they’re in the same place as you and see an opening. The more time they’re in the place, the more opportunities for those crimes.
> No? It’s not just crime, it’s harassment, antisocial behavior, and other things that are not strictly crimes but you don’t want to be around. A lot of crimes are crimes of opportunity where someone strikes because they’re in the same place as you and see an opening. The more time they’re in the place, the more opportunities for those crimes.
Isolating people from each other is a really dystopian "solution" to reduce crime and antisocial behavior. Things naturally tend to happen more when people come together – in both good and bad. The good usually outweighs the bad by a wide margin.
In most systems, fares just about cover the cost of collecting fares. They contribute little if anything to operating expenses. Their effect is to limit usage. That could be desirable, but usually not.
I've tried to calculate this for the New York City Metro, but they spend about $1 billion per year collecting $5 billion per year, out of a budget of $20 billion per year. Year so they would need to make up about $4 billion per year if they were to eliminate fare collection, or increase the budget by 20%.
In my mind it would be a no-brainer for all the benefits you would get from free service, but 20% increase in cost is not an easy sell - especially when a lot of people paying tax on it never go to NYC
While we should never expect public transit to be self funding removing fares removes the ability for transit funds to scale with ridership, there is a reason that farebox ratios are correlated with ridership.
It's self funding in places like Japan and Hong Kong, but these places also engage in value capture. Train services in these places are basically real estate companies with trains attached to them. They diversified by making train stations shopping malls.
In any case, cities can engage in value capture for public transportation. Just direct some of the property taxes collected directed to public transit. Even better would be some sort of LVT, ideally but not necessary 100% of the economic rent from land.
In any case, public transit should also engage in value capture on their own property. If they own a train station, they should consider building on top or adjacent to it spaces that they can then rent out to tenants. It's not only efficient but also serve the public and the local economy and making public transit more economical to run due to higher ridership.
NYC also has subway stations with intense commerce, e.g. the Columbus Circle, or some bits around Herald Square. As a regular user, I find this convenient.
Almost every smaller station shows ads on walls, too, and every train carriers ads inside.
I don't see why the subway specifically could not be self-sufficient, or even a profit center. Sadly, this is not so, because of very large expenses, not because of low revenue.
Brick and mortar shopping really seems to be struggling in the US since covid, though. It’s possible some transit systems could add malls above some of their stations, but a lot of cities still have persistently high retail vacancies, and even suburban malls aren’t what they were a few decades ago.
And urban malls and chain stores are frankly often depressing — awkward layouts translated imperfectly from suburban sprawl, along with obviously underpaid and burned out staff.
Selling food works well though. I won't mind grabbing some bagels right past the turnstiles, especially if it means not standing by a food truck outside when it's cold and drizzling.
What do you mean by employer subsidy here? Are you referring to the system where employers reimburse the costs of transit fees for commutes?
Many companies in Tokyo prevent their employees from commuting by car (legally commute is covered by workers comp insurance, and many companies do not elect the more expensive car coverage option) - so even in the absence of workers paying for the commute, public transit (or bike/walk) would be the only realistic option.
> They diversified by making train stations shopping malls.
Like airports in America. We should pursue a similar path for our rail stations and, frankly, ensure they are heading toward locations that are walkable and connected.
Sure, yet it also established a double standard. In my neck of the woods, most busses operate on municipal roads. Municipal roads are funded by municipal taxes, and the municipality does not have the right to charge fuel taxes. The revenue that they collect from drivers is from parking and parking permits in a tiny fraction of the city, as well as property taxes on the low value land used for parking lots. City council would face a bloodbath if they tried to increase revenues for road maintenance directly from road users. Never mind asking those users cover the cost of appropriating land and new road construction, which is being driven by the excessive use of vehicles that are occupied by one or two people. Yet transit users are typically expected to fund about half of transit operations. If they're lucky, the provincial or federal government will throw some money their way for new busses.
It's hard to draw a direct comparison because people who never drive still benefit significantly from the existence of the roads. It might be possible to drill down far enough so that it was charged directly to every use case for the road, but I bet it would end up in about the same place in the end but with a lot more bureaucracy.
I agree. It is very easy to fall in the trap: "I let AI write all the tests" and then find yourself in a situation where you have an unmaintainable mess with the only way to fix broken test within a reasonable time is to blindly accept AI to do that. Which exposes you to the similar level of risk as running any unchecked AI code - you just can't trust that it works correctly
I'm returning my cart not because of my support of grocery stores but because I care about other customers: abandoned carts getting in the way of walking/parking, may damage cars and just in general clutter the space
I usually just leave them in the cart and we go and return it together. Or now as they became older - they push it themselves to the corrals (with me next to them of course).
I try to give people kindness and grace, even for small things. Maybe we can sometimes reframe a "lost cart" as something other than an act of laziness or aggression against society. Maybe it’s a sign someone was just having a hard moment.
When I take a stray cart back, sure, it could’ve been left by someone careless. But it also could’ve been left by someone overwhelmed. Maybe a parent, an exhausted worker, someone barely holding it together because of some struggle we'll never know.
Returning that cart might be a tiny act of kindness toward someone who needed it that day.
Yeah, all strategies with things like that work very well until they don't.
Odte situation reminds me of retail investors discovering $XIV, having a good time using "safe" strategies and then getting wiped clean by the volatility spike in 2018
If it didn't work, of course I wouldn't use it. Duh.
The only way to survive in the long term is to become a part of the ecosystem that delivers more value more than it extracts. This is not impossible.
Moreover, the analogy with XIV is 100% bogus. There is nothing safe about 0DTEs. If you knew the first thing about 0DTE, you would know that it is held very selectively, not like XIV. A good number of the 0DTEs get wiped to $0 every day, not once in ten years. XIV was unforgiving just once; 0DTEs are unforgiving as a routine. Also, the logic behind inverse volatility offerings has been updated to mitigate the risk of what happened, not that it holds any relevance to this discussion.
I'm not surprised since I think most UI overhauls replace one system with another that is roughly equally good, except that nobody is familiar with the new system so everyone burns a bunch of time and attention learning the new one just to get back to par. The new UI often isn't worse in any objective sense, it's just not better and the whole exercise is a giant waste of everyone's time.
Some subset of users like re-learning how to do the same basic things in a new way, such as switching browser tabs, but most people want to spend ~0 time on that stuff and get justified annoyed when it's pushed on them.
Of course over time people will get used to the new design, but even if the new one is materially worse what are people going to do? It's not like Apple cares that much about random user opinion and the joy of a monopoly or duopoly is that the companies controlling one don't have all that much incentive to keep people happy.
It rarely improves above and beyond the level from which it had plummeted, though. More often you get tweaks to reduce the major annoyances to tolerable level. Which users then tolerate because, well, what other choice do they have when literally everyone is doing it?
What's really bad about this is that we (as in the software industry) have managed to teach people to hate updates, and a significant part of that is all the gratuitous changes to established UI flows. Many casual users dread updates now because they just want their shit to keep working like it always did. And this is how you end up with unpatched security issues.
The transition with iOS 7 was a usability downgrade, and iOS 26 is now another usability downgrade. That people are complaining about both of them is perfectly justified.
Yea I’m tempted to upgrade because I assume that people just don’t like change. But then seeing nn group doesn’t like it isn’t a great sign. Definitively going to wait and see what people say in a few months.
To be fair, the article on the NN site has a top banner with current section which occupies at least a third of a screen and makes it not very pleasant to read on the iphone.
I don’t understand why usability experts’ website has worse experience than 90% of the web?
Hey, but the release of iOS 7 was the worst release in the entire history of iOS releases. At least my personal impression is so. This release completes with that. So I agree, sure thing, we can substitute iOS 7 for iOS 26, and it would be the same. But what’s the sameness we discuss? Is it some corporate culture that inevitably brings us the mediocrity, or us, the users, being thankless plebes with some weird wishes of usability? To me, that’s the first, obviously. You leave them alone for a while and they’ll bring you … this.
I personally believe iOS 7 was terrible but it was step in the right direction and continuous iterations on that design make overall user experience better than it was before. Currently, I'm not a big fan of iOS 26 but I'm willing to give a benefit of the doubt to Apple and see if the vision they have is actually make things better
I’m in a similar position, but also I am so angry that none of the bugs from iOS 18, those I encounter daily with, none of them were addressed. Not even in the slightest. I am so sure there would be a proper release one day, but the plebs with once perfectly working iPhones, won’t get that bug fix and optimisations release. That makes me angry. I remember my iPhone 4S was almost perfect, but the iOS 7…9 made it slow and not very usable in comparison to iOS 6. Same thing I see with my perfectly good iOS 18 iPhone 12 mini, which just brought me back to these 4S times I forgot about.
Plus, I’m ten years older (ten years more experienced) now, and I’m very sceptical that is being some vision. That is rather being a great failure, but since the company basically in the same position as Microsoft with their Windows, they don’t feel they’ll lose their customers, as most of them are willing to give Apple this benefit of the doubt. Then they’ll have at least a couple of years to do something about it.
I actually really like that comment. It's an example of classic doublespeak and it's a shame that "Open"AI uses it and we as society tolerate that (as well as other companies of course)
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