> a different interface wouldn't necessarily stop someone who's confused from sending the wrong alert.
No. Just. No. It is a horrific design. This one will likely end up in a future UX textbook as a case study. There is simply no excuse for jumbling together a list of options like that. The list items are not even semantically coherent.
Ultimately, however, the individual, his chain-of-command and the system designers have to be held accountable. The scary thing is that many people saw this and said nothing, almost certainly some people heard complaints about this and did nothing, somebody even signed off on this. It demonstrates an organizational problem, I think.
Ultimately, however, the individual, his chain-of-command and the system designers have to be held accountable. The scary thing is that many people saw this and said nothing, almost certainly some people heard complaints about this and did nothing, somebody even signed off on this. It demonstrates an organizational problem, I think.