That is still an extremely small minority who would upgrade.
Based on what I've seen from non-technical friends and family, the standard approach to laptops is to buy a $300 netbook, fill it with crappy browser extensions and malware over a few years, complain that the computer is "too old and slow", throw it out and buy a new one.
> That is still an extremely small minority who would upgrade.
It's really not, and it's quite obvious that the baseless assertion that no one wants to upgrade hardware is rather mind-numbingly absurd.
There are businesses dedicated to repair, upgrade and refurbish computers, including laptops. There are businesses dedicated to sell used hardware which offer clients a choice of processors and other components, including different makes and models. It's utterly absurd that we're supposed that this basic need simply vanishes in a specific form factor.
Based on what I've seen from non-technical friends and family, the standard approach to laptops is to buy a $300 netbook, fill it with crappy browser extensions and malware over a few years, complain that the computer is "too old and slow", throw it out and buy a new one.