It's one thing to read material around sales and another to practice it. That being said, one book I'd recommend is Daniel Pink's "To Sell Is Human"
In general, sales is something you need to practice every day. Like Sam mentions, it's about being able to convince other people of what you believe and you have an opportunity to do this in your every day life, from convincing your kids to clean their rooms to convincing your reports to adopt a new process.
The first step is to look for opportunities in every interaction to practice sales. Sales starts by listening, so try to understand the other person's point of view and why it's different from yours. Really step into their shoes and see things from their lens.
Once you identify where the difference is, ask questions to learn more. Why do they think that way? Why do they prefer the current process? Why are they hesitant to change?
Again, they key here is to listen. Once they list the reasons why they believe differently, summarize what they said. Then start to work through each difference together.
This is important. You're not competing with them. You need to work together to arrive at a common solution. If they say adopting a new process is a waste of time, then calculate with them how much time it will take and then work to reduce that time by offering help in some area.
In the end, you should both walk away having achieved something together without one person browbeating the other into it.
In general, sales is something you need to practice every day. Like Sam mentions, it's about being able to convince other people of what you believe and you have an opportunity to do this in your every day life, from convincing your kids to clean their rooms to convincing your reports to adopt a new process.
The first step is to look for opportunities in every interaction to practice sales. Sales starts by listening, so try to understand the other person's point of view and why it's different from yours. Really step into their shoes and see things from their lens.
Once you identify where the difference is, ask questions to learn more. Why do they think that way? Why do they prefer the current process? Why are they hesitant to change?
Again, they key here is to listen. Once they list the reasons why they believe differently, summarize what they said. Then start to work through each difference together.
This is important. You're not competing with them. You need to work together to arrive at a common solution. If they say adopting a new process is a waste of time, then calculate with them how much time it will take and then work to reduce that time by offering help in some area.
In the end, you should both walk away having achieved something together without one person browbeating the other into it.