That's the second comment in two days I've seen along the lines of "You can't risk pissing off Uber because they might ban you." What a sad codependent relationship to be [ADDED: or feel you are] so locked into some uncaring tech service that you feel you basically have to just put up with whatever mistreatment they dish out.

Basically the same thing with Google, too.

What about Amazon?

What about it? I use Amazon and I would be loathe to drop it but I don’t really feel I have no choice but to use Amazon.

Do you really want to keep doing business with a company that charges you $1500 and doesn't promptly make it right?

That, honestly not trying to be snarky, is my question.

Is the convenience of an app so important to you that you're willing to deal with this nonsense?

Why would you want to stay on Uber? So they can charge you $1500 again sometime in the future?

A nice opinion to have while there are other options.

Wait until Uber is the only option for a ride across town. Now what?

Sign up a new account and catch a ride?

They're unlikely to become the only option. Maybe other options will be less convenient or more expensive but they'll exist.

For a real mistake on their side? Unlikely, but possible. Still likely less important than losing 1.5k.

Maybe they'll ban your card, but you probably have more. If they ban your phone number, they can't ban it for too long, in case it gets recycled.

If you are a driver, a ban seems more permanent, but it's not like they really identify riders.

Ban them first. Get Lyft.

That's when you start shopping your story around to local news agencies.