I want to take exception with your neat generalization.
The cable company, at least where I live, (Spectrum) is definitely worse than the government. They have stores, that are like the DMV, but the queue to be waited on is longer - the DMV is significantly more parallelized. And the DMV isn't designed like an Apple store, because people that work for the government aren't quite as shameless about being a monopoly.
When it comes to the feds the IRS has infinitely better customer service than Google (literally, infinitely) and unlike the cable company, when they owe you money, they pay you interest.
The cable company, at least where I live, (Spectrum) is definitely worse than the government. They have stores, that are like the DMV, but the queue to be waited on is longer - the DMV is significantly more parallelized. And the DMV isn't designed like an Apple store, because people that work for the government aren't quite as shameless about being a monopoly.
When it comes to the feds the IRS has infinitely better customer service than Google (literally, infinitely) and unlike the cable company, when they owe you money, they pay you interest.