> It should work on my old android phone browser/IE 11
Disrespectfully, No. Please die, IE. Please.
But otherwise, I think the spirit of this is pretty accurate, if only that parenthetical at the top were perhaps more emphasized or explained.
Anecdotally, working for crm-adjacent services, there was just a firehose of things customers (and our own sales/customer-facing teams) wanted to implement for the sake of "customization." And especially some of the customer asks were incredibly QoL-based and reasonable (shocking, I know), but the reality was that the roadmap was being pushed ever along, management and sales want new features to polish up for leads and investors, and we simply lacked the manpower to sufficiently cover both sides of that coin. Now that speaks more to failures in the org structure and leadership than anything (imo), but I think it's not dissimilar at many places, both small and large.
Disrespectfully, No. Please die, IE. Please.
But otherwise, I think the spirit of this is pretty accurate, if only that parenthetical at the top were perhaps more emphasized or explained.
Anecdotally, working for crm-adjacent services, there was just a firehose of things customers (and our own sales/customer-facing teams) wanted to implement for the sake of "customization." And especially some of the customer asks were incredibly QoL-based and reasonable (shocking, I know), but the reality was that the roadmap was being pushed ever along, management and sales want new features to polish up for leads and investors, and we simply lacked the manpower to sufficiently cover both sides of that coin. Now that speaks more to failures in the org structure and leadership than anything (imo), but I think it's not dissimilar at many places, both small and large.
Long edit complete.