Felt good to know that stuff is neatly documented somewhere, but since no one ever knows where that was, it was of little value and few ever read it. People still tapped on shoulders and repeated the same mistakes.
It baffles me that an established company like Atlassian can’t get something as fundamental as search right. I can’t even find the content I myself created at times.
We have since switched to Nuclino (https://www.nuclino.com) and so far are having a better experience. It's as feature-packed, but the basics work as expected and are a lot more user-friendly.
Re-establishing a proper documentation culture in the team is still a challenge, but that’s not something a tool can solve.
> It baffles me that an established company like Atlassian can’t get something as fundamental as search right. I can’t even find the content I myself created at times.
i agree, indexing and searching could be improved a lot. their editing experience extremely good though.
Felt good to know that stuff is neatly documented somewhere, but since no one ever knows where that was, it was of little value and few ever read it. People still tapped on shoulders and repeated the same mistakes.
It baffles me that an established company like Atlassian can’t get something as fundamental as search right. I can’t even find the content I myself created at times.
We have since switched to Nuclino (https://www.nuclino.com) and so far are having a better experience. It's as feature-packed, but the basics work as expected and are a lot more user-friendly.
Re-establishing a proper documentation culture in the team is still a challenge, but that’s not something a tool can solve.