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When you want to “learn from experience”, how much better do you do if you first have a theoretical framework that points out where to direct your attention?


Surprisingly much better.

Theory and practice, when done together, is much more powerful than either alone.

Good practice books like "High Output Management", "Influence", "Hard Things about Hard Things" gives you a view of what other people at other (high-functioning) organizations do and exposes you to the norms in industry. They also give you mental models to think about things, and helps you to become aware of the problems you never knew existed. And it helps your normalize your expectations: you may think your company sucks, but reading widely and critically helps you realize even the very best companies deal with the same problems and don't really have significantly better solutions.

Reading a good book is like having a conversation with and picking the brain of a really competent mentor, dead or alive, and of a calibre that not exist in your organization. Internal mentorship is sometimes oversold. Most organizations have managers that have merely adapted to their local ecosystem and don't really have any insight on management as a craft. Managers who learned purely through experience tend to be shaped by the company's culture and may do very well in their niche but lack imagination to go beyond because they have no theory to hang their thoughts on.

Also, books are like travel -- you don't know what you don't know until you've seen for yourself what exists. You sometimes need to peek outside your organization to see what other cultures exist.


Is your second recommendation "Influence: The Psychology of Persuasion" or "Influence: Science and Practice" (both have Robert B. Cialdini as authors)?


I believe they're the same book, the latter being a later edition.

(I've only read the former though)




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