I think it is very much a case-by-case basis, depending on a number of factors. Factors include, but are not limited to, what part of what government, purpose/mission, funding, incentives, and local culture.
Yes, one can find examples of incompetence and inefficiency if one looks, but one can find the opposite as well. I think a blanket attitude of government == inefficient incompetence is an unhelpful one, and a major part of how you get DMVs that deserve the purgatory comparison.
Yes, one can find examples of incompetence and inefficiency if one looks, but one can find the opposite as well. I think a blanket attitude of government == inefficient incompetence is an unhelpful one, and a major part of how you get DMVs that deserve the purgatory comparison.