I disagree. As a user, I have no real say. What ever the miners and exchanges decide if what I must use. And for the vast majority of users just don't care about which fork should be considered the true path.
As a user, I have about as much control over US currency. I can be very vocal, protest, and raise awareness for what I think is correct, but ultimately almost all decisions happen with governing bodies. And in the case of Bitcoin, the governing bodies are the miners and exchanges, which have very different incentives than the users.
You may have diminished say in the governance process, but you can vote with your money.
If enough people leave a contentious network, the price falls. If you decide to use another chain, exchanges/wallets/miners become profit incentivized to support those chains.
As a user, I have about as much control over US currency. I can be very vocal, protest, and raise awareness for what I think is correct, but ultimately almost all decisions happen with governing bodies. And in the case of Bitcoin, the governing bodies are the miners and exchanges, which have very different incentives than the users.