Very true. I do ops, I'm on call. Calling a developer at 3.00AM is not something I do lightly, it would have to be insanely critical.
Operation, and on-call staff fixes broken systems just enough, that they will work until 8:00AM when the developer is back at work.
Just this week I talked to a developer, and he asked if I could switch the phone numbers, so issues would get routed to him first. My question: Why? You can't really do much without me being awake as well, so maybe I get the first call, and I call you... IF I need to?
Operation, and on-call staff fixes broken systems just enough, that they will work until 8:00AM when the developer is back at work.
Just this week I talked to a developer, and he asked if I could switch the phone numbers, so issues would get routed to him first. My question: Why? You can't really do much without me being awake as well, so maybe I get the first call, and I call you... IF I need to?