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>> JEDI black eye

>How much of that is due to the new administration not liking the previous one?

"According to a New York Times report, after President Joe Biden took over this year, his administration examined the status of the contract and came to two conclusions– that the legal challenges could continue to stall JEDI for several years, and that the technological concept had already become outdated.

The DoD will now have a new system called the Joint Warfighter Cloud Capability (JWCC), in which both Amazon and Microsoft are expected to win contracts, and possibly more cloud players. Unlike the Trump administration, which wanted a single cloud provider, the Biden administration will be dividing the contract between multiple companies, allowing the US military to not get locked into a single vendor." [1]

It sounds as if there was a political component, but mostly that they didn't care for the deal. It was a bad look, but there is no evidence there was failure to perform on Microsoft's part.

> slow attrition of frustrated developers/CIOs That was speaking from pure anecdotal evidence on my part. A friend who ran cloud migrations for SMBs at an MSP share a huge amount of frustration with instability, incomplete services, and poor support. I've also heard from others in the cloud architecture community about concerns about products being less feature-complete, as well as concerns with Cosmos DB specifically. Personally I had some negative experiences with Azure 2015-17 but it seems like quality and UX has improved significantly since then.

>> Moreover the torture that is Teams has got to have consequences as millions have had to suffer

>Then why not use one of the 10 competitors for chat apps?

Many orgs are tied to O365 and have made the decision to centralize services around it. Adding a new app like Slack would require enterprise services to support SAML for user provisioning and new tooling for management. Most complaints I've come across center around rampant UI glitches and concerns with video conference quality relative to other options. My son was forced to use it during the pandemic and had plenty of his own complaints about it, along with those of his teachers. Here's a thread from other user reports[2].

None of this is to that that MS hasn't had wins or happy customers; any large company will have its share of blemishes. Azure's growth story has been really strong, but it seems to be slowing down and investors are taking note[3]. I'm grouchy about some issues with Windows recently and took this opportunity to compile all of the negative stuff I've been seeing about them, but that isn't to say that they are irredeemable - just not invulnerable.

1. https://indianexpress.com/article/explained/biden-government...

2. https://www.reddit.com/r/MicrosoftTeams/comments/mcx4oy/why_...

3. https://www.bloomberg.com/news/articles/2021-07-27/microsoft...



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