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I have about one third of the experience you have, but still I ended up in a place that was doing something very close to the mythical waterfall, and it was a horrible system.

We started with a one year long release plan, with a defined set of features that were supposed to make it in. A few weeks were spent defining functional specs for the features, negotiating them with PMs, and finally handing them over to the QA department (which was entirely separate). Then, dev work would start on all these features, while QA would come up with a series of Acceptance tests, Feature Tests, System Tests, Final Tests, Automation test plans etc. - all based on the FS.

Timelines and Gantt charts would be produced, deciding how to fit the features and required testing into the 1 year timeline.

After many months of dev work, the first builds would start making their way to the QA department, who would start tentatively running the Acceptance tests for the features that were supposed to be delivered. Some rapid iteration on any bugs affecting the Acceptance tests would happen here. Once the Acceptance test pass rate was high enough for the feature, QA would start working on Feature Testing, logging Bugs, while the dev teams would move on to other features. Occasionally QA or other devs would complain about blocking bugs that would have to be addressed ASAP, but otherwise bugs would pile up.

This would continue for all features, with dev teams keeping an eye on the total bug counts trying to make sure they would stay below some limits that had been set in a Bug plan (typically this meant keeping below 2-300 bugs for a team of ~5-6 people).

Finally, all features would be delivered to QA and passed acceptance, reaching the Feature Complete milestone. At this time, the dev team would start work in earnest on bugs, while the QA teams would continue with Feature Testing, logging new bugs.

This would continue for 1-3 months typically, until the Feature Testing would reach a decent pass rate, reaching the Feature Test Complete milestone. QA would now start on Performance testing and Early Final Testing. Often this would be the first time multiple features would truly start being used together. Dev teams would still be on full bug fixing mode.

When bug counts were low enough and Early Final Testing had a good pass rate, the product would reach the Code Chill stage - only important and safe bugs would be allowed to be fixed anymore. At this time, Final Testing would start in earnest, with the most complex cross-functional tests. The dev team would be finalizing the remaining bugs, until Code Freeze was reached - the vast majority of testing done, and only critical issues being allowed to be considered for fixing.

Of course, during this while, deviations from the schedule devised initially would be monitored constantly, with pressure coming not only from upper management, but also between QA and dev, as delays on the dev side would easily translate to delays on the QA side.

Customer feedback on previously released versions of the product, or new opportunities, would be very hard to squeeze in, causing panic and chaos in all the well laid plans. More often than not, it would be left to next year's release, meaning the average time between an opportunity and a release containing a feature to address that opportunity would be ~1.5 years.

Dev and QA would often be at odds, blaming each other for schedule slips, complaining about silly bugs, trying to pass the buck.

Of course, overall the whole thing worked, but slowly moving to a more Agile working model was a massive relief to everyone and created much better team cohesion, much less pressure on deadlines and deferred features (in the past, a feature getting kicked out of the current release meant it would only come one entire year later at best), and a much better product. Huge issues in design would no longer be treated as bugs, discovered weeks after the initial delivery of a feature. Tests would be designed by dev and QA together, often being run iteratively days after the code is written, leading to much better quality and corner cases getting caught early, not late. Process adjustments are now local team decisions, whereas before they required VP level involvement and agreement and coordination between all teams.



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