When someone need to know the weather or a sports score they usually just ask Siri or Alexa. If they want to do product research most people go to Amazon. Google search is now below 50% and still falling.
Think about it. You want to buy a coffee maker. What is the first site you go? It is probably not Google.
Amazon has a horrible review scam policy. It's okay by Amazon policy for sellers to pay people to remove their bad reviews.
Being highly rated on Amazon is so valuable, that there are whole industries on making sure your reviews are high, including all sorts of malicious review hijacking.
When someone need to know the weather or a sports score they usually just ask Siri or Alexa. If they want to do product research most people go to Amazon. Google search is now below 50% and still falling.
Think about it. You want to buy a coffee maker. What is the first site you go? It is probably not Google.