I ordered a piece of furniture from Wayfair, and they had the same response - deny the package.
Well the package arrived while I was at work. After calling them 3 times to come pick it up, due to shipping delays they were never able to, and eventually told me to keep it for free.
Well the package arrived while I was at work. After calling them 3 times to come pick it up, due to shipping delays they were never able to, and eventually told me to keep it for free.