The creators of twitter, facebook were children who created a Frankenstein. They had no understanding of human nature. They have amplified good and more so evil. The mistake that people make is thinking that human nature is good by default
I find it impossible to believe that anyone who runs a social media site at any scale doesn't learn the truth, very quickly.
The whole "we just didn't know" explanation is such line of crap. Once you have a few thousand (maybe even few hundred) social users you will learn that some humans are psychopaths. This knowledge is unavoidable.
I would also like to point out that I disagree with lumping it all in as "human nature." When not brainwashed, humans are generally pretty agreeable, but we do have a significant number of psychopaths among us.
I don't buy the naivete explanation for a second, and no one else should either. That story only serves to hide the real explanations which are likely much more interesting.
