The Action to change the status page doesn't work, what do you expect?

They're using a 3rd party status page, it's a fancy CMS at best.

When the movement toward status pages started, it was great. Early adopters were eager to communicate their status, to the extent they technically could.

Nowadays it feels like most status pages show green even when things are decidedly not green.

Conspiracy theorists abound, but in most cases it's probably just ordinary human tendency to not broadcast one's foul-ups eagerly and broadly at the first opportunity.

Or just as likely: that only some customers are affected. So it's not a full outage.

So set it Yellow. "Some customers are/may be affected."

Customers who are affected? Appreciate the acknowledgment.

Customers who aren't? Appreciate that if they are next time, even if it's only a small subset, they'll be made aware.

You mean the liability announcement page.