Refunds and disputes can happen way after a week right? I've seen disputes 120+ days after a transaction.
I mean, maybe they won't be affected by this but they sort of suggest after a few weeks you could dispute the charge and they would have no idea it was you.
So I read through this, and it appears pretty clear that stripe holds all the normal transaction data on your behalf, and they store just the link to the transaction. But they mention removing the stripe charge I'd from their records so I guess that could mean they would have no idea how to respond to disputes, hence lose them all.
Maybe that is fine, just a cost of doing business for them. But it is definitely atypical. Never heard of someone who would be completely unable to respond to disputes before.
I’m curious, too. I want to test it on a throwaway account and card.
One thought is that their offering is so uniform that they could provide the same information in response to every request, regardless of days passed since the transaction. They would only need to mark pre- and post- certain changes to terms and screens, which they could record without keeping identifying information.
They may also be using Stripe’s chargeback insurance, which relieves the need for the merchant to respond at all.
I mean, maybe they won't be affected by this but they sort of suggest after a few weeks you could dispute the charge and they would have no idea it was you.