I had a Chase account and for some years was able to use email for 2FA. Somewhere around 2019, they changed their requirements and forced SMS for 2FA. Since I don't use a (SIM-ed) phone and since my wife's phone number was already known to them, I had to pull all of my liquid savings out of the account and move it elsewhere.
I will never bank with an institution that requires SMS for 2FA.
> Somewhere around 2019, they changed their requirements and forced SMS for 2FA.
I just logged into Chase via desktop web browser and there's not a 2FA requirement.
I also deliberately used a different computer and got the familiar security prompt of "We don't recognize this device": https://imgur.com/a/jKM4MPq
I see that sending the challenge code via email is not in the list but there's an option to call them for it. It's more inconvenient but it looks like neither SMS text nor a mandatory Chase smartphone authenticator app is required.
I will never bank with an institution that requires SMS for 2FA.