Forget little bugs... the big picture is far more important. I cannot recommend anyone use this product given recent (years) inattention.
Since you work for Heroku / Salesforce, letting your users know if this is a dead product or not would be a good first step. If not dead, explain why there have been no updates and what is to be expected moving forward.
Heroku is very much alive. On your comment about what is to be expected.... stay tuned.
Given that, I also don't want to forget the little bugs, I believe they are important to a great user experience. I think this is true for any product, but especially true for Heroku.
@countspongebob, I hope you take HN's reaction back to your team & management. Not doing so, not replying, that will probably be the nail in the coffin from the HN crowd, which is highly influential in the industry.
Since you work for Heroku / Salesforce, letting your users know if this is a dead product or not would be a good first step. If not dead, explain why there have been no updates and what is to be expected moving forward.