Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

My dude, I spent many thousands of dollars on Heroku over many years. I've reported bugs to customer support and nothing changed or improved, for years. I appreciate you're reaching out, but that bridge is burnt. The trust is gone. I ran into a bit of trouble getting set up with Render and one of their PMs reached out directly to learn more. Heroku replied to virtually all of my customer support issues with messages gaslighting me that the problems were my fault or "Try debugging your application with New Relic".


Consider applying for YC's Winter 2026 batch! Applications are open till Nov 10

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: