I am amused by this blanket assertion. It really depends on the age/type of people involved and the kinds of interactions they are involved in. I am 50 years old and work in both software consulting and run a tugboat company. I had to take over the tugboat company two years ago due to a death in the family. For 30 years prior to that, I was working almost exclusively in software. During the last couple of years before taking over the tugboat business, I had my phone set to do-not-disturb almost all of the time. In the tugboat business, that does not work at all.
For dealing with software people in purely technical matters, text/Slack/Teams is fine. I respect the needs of others who don't like real-time conversations. For doing business deals in software, I often end up having phone calls with decision makers.
For the tugboat industry, it is too fast paced and too much money is on the line in quick deals to screen phone calls.
I am amused by this blanket assertion. It really depends on the age/type of people involved and the kinds of interactions they are involved in. I am 50 years old and work in both software consulting and run a tugboat company. I had to take over the tugboat company two years ago due to a death in the family. For 30 years prior to that, I was working almost exclusively in software. During the last couple of years before taking over the tugboat business, I had my phone set to do-not-disturb almost all of the time. In the tugboat business, that does not work at all.
For dealing with software people in purely technical matters, text/Slack/Teams is fine. I respect the needs of others who don't like real-time conversations. For doing business deals in software, I often end up having phone calls with decision makers.
For the tugboat industry, it is too fast paced and too much money is on the line in quick deals to screen phone calls.
Don't assume that everyone works the same way.