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I’m still waiting on delivery of a Librem 5 I purchased in 2021. So while it’s a cool product, that’s about it.



Librem 5 was a crowdfunded project that started shipping backorders in 2020, which was also the year of great supply chain disruptions and in the end it's still going through the shipping queue. It has just reached mid-2019 orders, but things got better now and you should get yours in a matter of months: https://puri.sm/posts/where-is-my-librem-5-part-2/


I’ll believe it when I see it. :)


I ordered mine on June 2019. Still haven't received anything. It's seriously put me off buying anything else from Purism.


I bought mine a month before you.. I had all but lost hope but this past week received my email (in my junk folder!) about my shipment being prepared, confirm address, etc. So I don't have it yet but it seems to be getting closer.


Waiting from 2019 also. Multiple queries and complaints.

Never getting my money back, almost certainly never getting a phone.


I ordered mine in 2017 and still haven't received it or a refund. I've been fighting with the company about it for years. See [here](https://news.ycombinator.com/item?id=33645259) for more info.

I wouldn't spend a dollar on anything from Purism.


Just keep hounding them. Took me about 6 months to get a refund on my non-delivered Librem 5.


I ordered mine in 2017 and it's still not here.


2017 orders have been handled several months ago already. You may have missed your address confirmation e-mail. You may want to contact support.


Yeah I'll do that, good idea.


Same. I didn't miss an email confirmation or anything. They're very aware of me in the "queue". Contacting support on a monthly basis gets the same answer. I have to wait for some arbitrary deadline on "current pre-orders" and they are unsure about when that'll happen, but are definitely sure it WILL happen... eventually.




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