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Heroku Status – Dashboard/API Offline (heroku.com)
59 points by craigkerstiens on March 16, 2023 | hide | past | favorite | 52 comments



Its been one hell of a rough go for Heroku lately.

I think you would be insane to start a new project with them today. Which is crazy for me to say, as I was one of their biggest fans for the last decade.


If you're still running on Heroku after everything that went down last year, you really have no one to blame! We are happily on AWS now.


> We are happily on AWS now.

Hate to break it to you but you've always been on AWS ;)


Did your total devops cost go up or down? I'm sure aws is less expensive than heroku but I assume now you are paying more to people to do what heroku did?


We are spending about 60% less. Workload has actually lessened since AWS is so much more stable. Getting to a similar DX as Heroku was quite the lift, but once it's done, it's done. These days we generally only have outages when we screw something up ourselves. I recommend https://github.com/aws/copilot-cli for starting out on ECS.


For all heroku's done wrong it has been rock solid for us for nearly 10 years. The only outage I can remember in all that time is when they were having issues with their upstream dns a little while ago. Even this incident isn't causing any down time for us - we just can't deploy updates until it is fixed. I guess if we had a critical fix on deck it could be considered an "outage" though.

copilot cli looks cool though.


Withcoherence.com is another way to get a great developer experience without doing all the work yourself.

Disclosure - I’m a cofounder


If you want help with a kubernetes paas type setup, check out argonaut.dev

Disclaimer: I'm the founder


AWS outages are, per the status page, quite rare.


Nothing is more reliable than the AWS status page.


I thought just the free tier went away.


CircleCI, Linear, now Heroku.

Universe really doesn't want my team doing any work this week.


Or the universe is telling you to use different tools :)


What happened with Linear? Didn't get a chance to use it in anger yet but was looking forward to it.


Oh nothing catastrophic, they were just having a light outage yesterday.


This is really harshing my "build/test in production" mellow


This is really harshing my bag of kludgy workaround scripts mellow.


We’ve been testing Render since late last year. Knock on wood we have had 100% uptime and a great experience.

Currently we have moved about 15% of our traffic off of Heroku. It might be time to accelerate that exit.


I've had a generally great experience with Render. Really glad I moved my main side-project to it at the beginning of 2022. I saw usage of my project really ramp up over the course of last year, and I shudder to think of what my opex on Heroku would've been.


We really wanted to like Render, but the performance just wasn't there for us when doing a bunch of load testing against Heroku, which is a shame. Hoping they can make it better in the coming months/years cos we really liked the product.


Interesting. Could you share more about the types of loads you were testing with?

Our tests for simple JavaScript endpoints with a MongoDB call to be just as fast or faster on Render. Additionally the availability of far more tiers of cpu/ram meant we could see the same performance for half the cost.


Node.js + mongodb, definitely some not-so-performant pages with a few more db lookups than probably necessary. We also spun up a new Atlas cluster in the same region to rule out the cross data center latency.


That sounds very similar. We also spun up a Mongo instance in us-east-2 and the performance was fantastic. Round trip from the server to the mongo instance was super low and comparable to the Heroku / Mongo times on us-east-1 Bummer you had a different experience.


Hi Dom! After more evaluation, we think your experience was a Virginia vs Ohio problem. Once we have Virginia set up (along with a few other things our teams talked about) I'd love for y'all to give us another shot.


Is there something different in the configuration that would cause the impact of Virginia vs. Ohio?


That sounds great! Really hoping we can, we're still yet to find an alternative.


Hey Anurag Any chance you can share the timeline on the VA region roll out?


Hey, I’m sure Anurag has a more definitive answer here, but I saw him mention on Twitter that it’s on the calendar for this summer.


Render has been great. I recommend it unreservedly.


After the large pricing increases, the dumping of free apps, the lack of a facility to deploy to local (e.g. asia-pacific) regions without a "private space", and the astronomical prices for these private spaces, plus the complete lack of innovation, it's time for me to move on and learn a new vendor's offerings. Truly the last straw. Once a successful startup is purchased by one of these legacy giants, it really is the forbidding end of the invention that made the startup a winner to begin with.


To be fair, Salesforce bought Heroku in 2010, just three years after it was founded. Much of the innovation at Heroku happened under the Salesforce umbrella.


I remember reading a job posting from Heroku's heyday that said something along the lines of "Heroku haters need not apply". I think at the time they were just starting to cop some flak for their pricing. I wonder what the majority of the die-hard fans of yester-year did.


What's the least friction alternative? I'm find with my database being hosted on Heroku (for now), what other service can I set up as a git remove, transfer my env vars, update my DNS and be good to go?


Self-host


> Already deployed apps will keep running, but customers cannot update or manage apps.

Pretty sure some of their cron/scheduling stuff is affected too :-\


For their next trick apps will hit their "pseudo random 24 hour forced restart" and not restart. I'm hoping they remember to turn that off.


Yes - our scheduled jobs aren't running - no doubt if it can't deploy new apps it also can't start dynos to run scheduled jobs.


My team is building something cool for running scheduled job. Let me know if you are interested


Time for the scheduled Dokku plug I guess :P



In their pricing calculator I put in 8 cores, 16GB of RAM, 1TB of egress and get the ludicrous price of $715.95 per month per location.

Is this a joke or do some people/orgs actually pay these amount of those specs (+ the other stuff that's included, obviously)?

If so, I need to rethink which market segment I'm in...


> with AI-powered cost optimization

I am missing a blockchain reference


> $ 0.0000000236136 per vCPU-second per millicore

... what?


Sorry, nanosecond accuracy is coming later this millicentury.


Cooperative Multitasking perhaps?


Here we go again!


Again?


Yes, heroku sh*ts the bed on the reg. Just hoping our app stays up. Scheduled jobs aren't running because it can't launch dynos to run the jobs.


Why are you still using it if you know it’s so broken?


Everything is broken in its own way. I didn't mean to imply there is anything better out there.


Momentum ¯\_(ツ)_/¯


grumble grumble just when I needed to get some stuff done. I guess I'll just go outside for a bit.




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