Isn't it this way in almost every major urban US area? I was in St. Louis for a conference and got robbed, after I reported it to police and told them I had the current location of the suspects because they stole my phone and location services was still on, the police laughed at me and told me "what do you want us to do, go bust some doors down?", then instructed me to file a report but explained it might not be worth it to even bother doing so because there was almost a 0% chance of my stolen goods being returned.