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Right, we've never heard any news of employees of other social media apps targeting exes, reporters, or celebrities.

/s

We totally have.

EDIT: I worked for Amazon in customer service back in the early naughts. They had an explicit alert set up for most celebrities that would basically get a CS rep fired if they went in and snooped. It was put in place because people went in and snooped.

20 years later, and more information about our lives is entrusted to these sites. It's absolutely happening at all of these companies. If it isn't happening, it's because of new policies and procedures resulting from prior incidents.



I doubt all their other apps are doing that. That was what I was responding too.

Targeted spying on a specific journalist /= general data collection. There's an important difference.


If I were a TLA for any country of any magnitude (talking something larger than the Vatican) I’d have a number of agents working as CS reps for the various big companies. It’d be worth burning one to get info, and you’d likely not even need to burn if the target wasn’t on the short list of celebrities.


High rewards vs. risk, to be sure. And it's not as if CS reps are not in demand, so any "burned" asset could easily be re-used. It's not as if their reason for being fired would be communicated anywhere.




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