Their old pre-acquisition status page had automated up to the minute stats. Their new status page often takes hours to reflect when something is broken.
Not talking about lying, but these status pages are rarely fully automated, meaning that there will be at least one person hovering around and constantly asking "are we there yet?".
In my experience, that happens regardless if the process of saying "we're down" is automatic or manual.
I'm not sure I follow your logic here. People will ask SREs "are we up yet?" more because the status page automatically show downtime rather than manual, or what are you saying?
