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It makes perfect sense.

Often people will default to DMs for things, which makes it appear like no one is chatting and isolates these casual chats to 1:1 DMs.

If you encourage these kind of conversations to happen in channels (Public or private), other people can jump into the conversation.

I've seen the difference it makes when everything is done in public channels instead of DMs. Everything feels more lively and you interact with your team a lot more. Everything in DMs feels isolating.



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