Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

> Hey I’m glad you patched the bug, but can you give the SREs a heads up next time?

I read it as passive aggressive. Pretty much everyone in my culture would read it this way. If you think it is a good example, please reconsider.



Okay, if we worked with each other in real life, I would accept that and I guess never speak to you that way.

Since this is a discussion of communication theory, I have to say, it’s crazy to me that you read it as passive aggressive.

Like when I say bad things about you, you can just accept those things in a straightforward fashion. However when I say good things about you, that cannot be accept in just as straightforward a way, and instead it is viewed as passive aggressive.

You don’t see the asymmetry there?


You don’t seem to understand the reasons why I would consider it passive aggressive, and it’s my fault because I didn’t explain it. Thing is, in my culture exactly this phrasing had been a form of passive aggressive tone that had been very common way of working communication. I’m not sure if that’s still the case - I’ve left my country years ago. But this exact phrasing is a strong trigger.

> However when I say good things about you

Yeah, I read it as the exact opposite, in this particular phrasing. Historical reasons.

In fact I’m on the SRE side in this example, and I often have to remind people to suppress alerts when they change something. I normally go with “We got paged for the planned works, could you please turn off alerts next time? Thanks”. I’m not thanking people for their job in this case because it’s likely irrelevant - we’re from different teams and chances are I don’t even know what exactly they’ve been working on (in a broad sense) or for what reason. I’m being polite and straightforward. Never got any complain, at least so far.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: