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Apple's omission was the same garbage about complexity and space, yet no one in the real world had these problems. Apple is making a killing on Bluetooth accessories and adapters which have a much much higher markup than phones. Do you buy that SD cards or removable batteries were "too complicated" and bloaty for the end-user too?

If you're trying to differente yourself from Apple, it seems like a no brainer to include a jack especially since USB ports are needed for charging, battery case accessories, data transfer etc. all of which can't be done while listening to music.

On top of that, a "wobbly" USB port is like the top issue with phones outside of a cracked screen and an analog port is way more resilient to always being plugged in while in your pocket than any USB adapter ever will be.

My wired headset is going to outlive whatever bluetooth sealed-in battery garbage "works today until it doesn't" too so "environmentally friendly" needs an asterisk.

This is Fairphone playing copy apple. You can like Fairphone and their mission, but giving them a pass here is just playing into marketing bs.



Wobbly USB port is an issue of the past with microUSB and lightning. USB-C does not have this issue as the weight lies on the cable.

Batteries in some Bluetooth headsets can be replaced. There are iFixit guides available.

Most customers use terrible quality SD cards, and then QQ about them breaking. A burden for CS.

The exterior case design of FP4 and FP5 copies Samsung rather than Apple.


An always plugged in port risks damage and a damaged USB port makes your phone a brick, not so for an analog port that is inarguably more resilient.

Every major vendor's earbuds and most of their headsets aren't battery-replacable. This complexity moves outside the phone and onto the user when all of this was handled reliably by "lesser" hardware of yore. None of this makes Bluetooth headsets an impossibility.

SD Card upsells are so obviously upsells, come on. Yes using shoddy peripherals can lead to a bad experience and they're replaceable for a reason. You seem to be going out of your way to bias the corporate position. Using low quality batteries risks far more, should Fairphone epoxy their batteries in to save the customer from that too?

Killing of the aux port was an Apple signature move. Whether or not the case looks like Samsung is not the true legacy of this courageous stance.

This just seems very evasive.


> An always plugged in port risks damage and a damaged USB port makes your phone a brick, not so for an analog port that is inarguably more resilient.

Doubt it, there is no data to support this with regards to Fairphone 4 and 5. You'd think that if there was a negative data point on that, there'd be tons and tons of CS reports on it. On the contrary; Fairphone 4 has very little CS support requirement and returns. In contrast to other phones, as well as Fairphone 2 (which was, by Fairphone's own [paraphrased] words, a CS disaster).

Either way, the USB-C port on Fairphone 4 and 5 is easily replaced.

> SD Card upsells are so obviously upsells, come on. Yes using shoddy peripherals can lead to a bad experience and they're replaceable for a reason.

eMMC is more reliable. Practically everyone is using these consumer grade (micro)SD cards. You get what you pay for.

> Every major vendor's earbuds and most of their headsets aren't battery-replacable.

Oh that is weird cause this guide is marked as Easy and a major brand [1]

[1] https://www.ifixit.com/Guide/Sony+WF-1000XM3+Battery+Replace...


You need the phone upside down in your pocket to plug it in and a new USB headset to boot. The Apple and Samsungs of the world in their ubiquity have changed the ecosystem.

It's not surprising that if you make using my old headset difficult, I and millions of others will move to buying a wireless alternative — they're counting on it. That's what happened and the sales numbers mirror that. People throw away way more audio equipment today than they ever have.

The fact that these Sony earbuds happen to be replaceable is quite a bit different than them being _designed_ as user-replicable. You found a community member that uploaded a video showing you how to do it, now show me the manufacturer's documentation explaining how it's done.

This exists for watches and cameras, but we have been lulled into throwing battery operated things away as a cultural migration pattern and Fairphone is aware and complicit in this indirectly and unnecessarily.

I get it, you either work for or just really dig Fairphone. Glad you found a company you like so much.


> It's not surprising that if you make using my old headset difficult, I and millions of others will move to buying a wireless alternative — they're counting on it. That's what happened and the sales numbers mirror that. People throw away way more audio equipment today than they ever have.

Hehe, well there's converters which add Bluetooth to devices like keyboards. Surely you can get one to work on your 3.5 mm device so you're up to par? /runs

Honestly, I've been a 3.5 mm user for a lot of years in my life, and I actually love listening to my little WF-1000XM3. In fact, they're more safe to wear before I fall asleep. Because I won't be able to suffocate due to wires. Also, back in those days where I often used 3.5 mm cables I often had cable breakage at the choke points (point of entry and near the speakers). I used to burn through a couple of headsets a year as kid! I'm not missing that at all. But cool enough, Fairphone actually had a 3.5 mm headphones where you could detach the cable to replace it. And a third example: with ambient sound I can do stuff like dishes, open front door, or make up my bed without using a wire and without being attached to anything.

Do you know about VR by chance? Do people like being connected with VR, or do they prefer to be not connected? The latter ehhh..? Cause it is more convenient, that is why.

> The fact that these Sony earbuds happen to be replaceable is quite a bit different than them being _designed_ as user-replicable. You found a community member that uploaded a video showing you how to do it, now show me the manufacturer's documentation explaining how it's done.

I don't give a shit what Sony's take on it is. iFixit guide is enough for me.

> This exists for watches and cameras

Both of which are type of device which is now redundant.

> I get it, you either work for or just really dig Fairphone. Glad you found a company you like so much.

shrug and you're on the of them 3.5 mm loudmouths? :)


Redundant? Smart watches exist and camera (phones) exist. They're both worse off today in the repair department _by design_, not coincidence or necessity. I still have both (non smart versions) I use specifically because of their repairability.

Planned obsolescence is baked into the marketing strategy. Fairphone realizes this but capitulated to sell peripherals, toeing Apple's talking points.

Companies taking a principled stance on repair is how repairs actually get done not the random customer finding an out-of-band way to increase the longevity of their hardware by trawling iFix it.




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