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How does that help someone who has built your product into their working procedures? When you decide to stop doing it they are in an even worse situation than the Jamboard users because presumably you will repossess the hardware.


They can seek a new provider and integrate new devices. It also puts more pressure on us to keep the devices viable. Our revenue model is dependent on low cost devices working in the field as long as possible.


Not really, though. In both cases the customer won't have a working device. Just in this case it's obvious while in the other it's less so.




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