It's pretty clear the implementation of these 'AI's is not solving a user problem. At my workplace we have mountains of user requests for maybe ~5 key features from years ago that no staffing has been assigned to; instead, the PMs and VPs and Directors are focused on shiny new features (yes, like 'AI') that they can put into marketing materials and get promoted. It's all hype. I have never seen a single customer request for the 'AI' features that these multi million dollar engineering teams are working on now.