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Why You're Using JTBD Wrong and How to Fix It (ryan-mahoney.net)
1 point by vcryan on Oct 20, 2023 | hide | past | favorite | 1 comment


Jobs to be Done is an amazing framework to gain customer insights for your product. But some teams are using them as a tiny improvement on Agile's User Stories instead of describing Job Stories closer to a user's true aspirations.




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