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They put it in a spreadsheet, but the ticket number got turned into a date, so it never got processed.


They put it into a spreadsheet, but the bug list exceeded 65,536 rows so it was silently dropped.[1]

    [1]: https://www.theguardian.com/politics/2020/oct/05/how-excel-may-have-caused-loss-of-16000-covid-tests-in-england


Frankly, I don’t even doubt this could be the real answer.

If someone had told me that out of context I wouldn’t even question it like “Oh, that makes sense.”




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