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$10 per year, minus credit card fees and taxes. If you send a single email to customer support in 5 years the company already loses money. The company can't just sell you the HDD and put a warning in the FAQ that you are responsible for data loss. Because that will result in angry emails and bad reviews.

How many engineers and how many years does it take to build the infrastructure, write all the software, and deal with all the hardware to provide a photo service that "just works"? How many customers do they need before they break even? And obviously they can't raise VC because a business model that is predicated on making basically no money per customer can never have an exit. How would you bootstrap such a thing?

It feels strange that physical storage costs almost nothing on amazon but the storage attached to a cloud machine is expensive. But run the numbers and you'll see that running a cloud service isn't about hardware costs at all.




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