I resonate with this -- I've noticed a pattern of big tech companies using their power (and prowess) to regulate in the tech space more, limit what users can do, advertise more, force dark patterns on their customers, and make puzzling decisions that rob the excitement they used to bring to the table of the past.
They still make great new / updated products in a few areas, but it also seems like they take just as much as they give, these days. Whether it's changes to pricing models (Amazon Prime Video ad-free extra charges), or Google's notorious penchant for killing their own products (or features), or Microsoft's continuous push to get Edge in front of Windows users at almost any cost.
Or Apple only offering their high-end MacBooks with Touch Bars, rather than physical function keys before they finally fixed everything with the M1 series almost 4 years later -- 4 years of Touch Bar hell, or else suffer using a low-end laptop that isn't capable of the demanding workflows your job requires along with the fact that you're a power user who needs real function keys and (gasp!) a physical escape key to work efficiently on the go, like me.
These companies really seem to be resting on their laurels and toying with customers now, to see how annoying they can be. And what's worse is, we've grown to rely on their products because they happen to build our operating systems and hardware in many cases. Bigger changes to these can have devastating effects and these companies don't seem to understand the responsibility they have to move towards creating a positive, exciting experience for customers while leaving alone the things that work really well. All rather than sowing doubt with a lot of side decisions that make people unhappy ultimately.
Death by a thousand cuts, it really starts to erode confidence in any of them, no matter what they release that should be exciting.
They still make great new / updated products in a few areas, but it also seems like they take just as much as they give, these days. Whether it's changes to pricing models (Amazon Prime Video ad-free extra charges), or Google's notorious penchant for killing their own products (or features), or Microsoft's continuous push to get Edge in front of Windows users at almost any cost.
Or Apple only offering their high-end MacBooks with Touch Bars, rather than physical function keys before they finally fixed everything with the M1 series almost 4 years later -- 4 years of Touch Bar hell, or else suffer using a low-end laptop that isn't capable of the demanding workflows your job requires along with the fact that you're a power user who needs real function keys and (gasp!) a physical escape key to work efficiently on the go, like me.
These companies really seem to be resting on their laurels and toying with customers now, to see how annoying they can be. And what's worse is, we've grown to rely on their products because they happen to build our operating systems and hardware in many cases. Bigger changes to these can have devastating effects and these companies don't seem to understand the responsibility they have to move towards creating a positive, exciting experience for customers while leaving alone the things that work really well. All rather than sowing doubt with a lot of side decisions that make people unhappy ultimately.
Death by a thousand cuts, it really starts to erode confidence in any of them, no matter what they release that should be exciting.