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> Humane made the fatal PR mistake of trying to convince the world they had a revolutionary product that would change everything

Segway walked so Humane could run.

As a college student I remember the lead up to the Segway reveal on Good Morning America. I was so excited for it that I set my alarm for 6AM to watch it. I remember being so confused and annoyed. Fool me once...




Segway worked exactly as advertised. They are still being made and sold. The problem is that the product didn't _mean_ what the company hoped.


> Segway worked exactly as advertised

No.

Their PR and marketing was AWFUL to build the level of hype they did around the product they released.

If you're releasing a scooter for mall cops and tourists you don't go on Good Morning America to advertise it as a world-changing technology.

They advertised the release of a world-changing technology and released nothing like that.


I remember the marketing around it. I was so incredibly excited too. They really marketed it as having discovered a room temperature superconductor.

Takes me back to a time when you were still able to shroud things with mystique and excitement. The Matrix, Blair Witch Project, and the PlayStation 2 with the emotion engine were all larger than life. Cloverfield was the last of that kind.


"Entire cities will be redesigned around this new product, which I can't tell you about. But you should try to guess, it'll be fun."


True, the Segway was not a scam at all. It was just amazingly overhyped and that's what killed it as a consumer product.


As I recall, the headline on Slashdot that day was, "This is IT?"


lol I didn't realize it had been that long. maybe I was just looking for a bright spot in the world after 9/11?


It revolutionized how mall cops got around.


I do think it's a really cool thing with good use cases but the marketing of "We'll design cities in new ways because of it" might've been overstating things a bit lol.




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