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This is spot-on. HR is bad, but at least writing is not their main job, so I'm willing to cut them some slack.

My main concern is the writing I see coming out of the Public Relations and Communications departments. Writing is not exactly tangential to those fields.

It wasn't always this way. What has happened?



Maybe it’s related to how we (government, industry) used to routinely make great instructional videos and other learning materials, but are now largely terrible at it.

I suspect it’s all connected to the rise of a professional management class, rather than promotion through the ranks, and management by people who’ve done the work. Nobody who’s in a position to demand better or to make sure the right people are in the right roles, actually knows WTF they’re doing outside of a spreadsheet and PowerPoint.


It feels like there is a whole lot more cronyism and nepotism than I remember 20 years ago.

I am observing a lot of people in high paying jobs who don't have a clue how to do even the basics of their job (like being able to type proficiently in a job that requires written documentation).




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