Not exactly the same thing, but I recently used a service of telemedecine provided by my employer to get a prescription (not pain medication but still not that casual) and my mic didn't work but instead of waiting ~30 seconds for me to plug in my microphone, they literally took the name of the medication from the chat, closed the call and sent me my prescription with no words being exchanged.

I'm happy I got what I wanted, but at this point what's their service, rubberstamping requests for money?