I think the path is now Chat bot -> Help Desk -> Engineer. | Hacker News

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		ASalazarMX on May 28, 2024 \| parent \| context \| favorite \| on: Hate Chatbots? You Aren't the Only One I think the path is now Chat bot -> Help Desk -> Engineer.

Jensson on May 28, 2024 [–]

I just went through that recently, chat bot responded instantly to the mail with the same reply as the FAQ help, then the human responded after an hour asking for screenshots to see that showed I actually tried, then after a day an engineer fixed it.

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