The fact is that computers automate most tedious parts of business and personal workflows. But not everyone can "computer-speak". Here come the programmers and for a time, it was sane. Then people wanted more automation and tech companies started selling software. Productivity ramped up, but the foundation is mostly porcelain, fragile to any changes in business workflow. Whenever we got a more resilient piece of software, that because it went back to "computer-speak".

So the choice is either a horde of programmers maintaining the fragile machinery or getting everyone to know "computer-speak". We were getting to the the second option when everyone knew that you have to take a training course to use a computer properly, but now they're presented as "intuitive" (aka magic, so no need to learn anything) and we're back to the first option. Now they're emphasizing the "magic" aspect with AI, meaning bullshit can happen.

I'll be worried when people chose the bullshit instead of getting results.