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According to whom? You?


Videos I've watched of people's experiences. Things like having a driver be at their max hours, maybe due to unforceen traffic and delays, and Greyhound having no replacement driver ready, causing them to be late. Not hit pieces, just travel vlogs. Everyone has to get off the bus, sit in a sometimes crappy terminal at 2 am, often with no amenities while it's sorted out.

I'm a bus advocate, you can see it from another post this week. But Greyhound is not reliable if time is sensitive.


Are watching videos of people's negative experiences really an unbiased way to understand the actual statistics on how often busses are on-time? People probably post videos when things go wrong, do you think a similar rate of videos get uploaded when nothing notable happens?

I see videos of fights breaking out on airplanes, hear about horror stories of being stuck on a plane and not allowed getting off. I take it that's what happens in the majority of flights then?

I mostly only see videos of car accidents. I guess most people get into car accidents every day. Or maybe people don't bother uploading the hundreds of hours of non-interesting dashcam clips.


I think you're misunderstanding. GP isn't saying "drawing randomly from all videos of unsafe situations, a large fraction of them occur on long-distance buses". They're saying "drawing randomly from all long-distance bus videos online, a large fraction of them have unsafe situations".

There are a number of travel vloggers who do a trip exactly once and report on what happened. The same vlogger will make videos about taking ships, trains, airplanes, and long- and short-distance buses, in a variety of countries, on a variety of budgets. Among these vloggers, it is generally agreed that long-distance buses in the USA are the worst form of transit in the developed world. Their videos on other forms of travel rarely (if ever) show the kinds of unsafe experiences they have on long-distance buses in the US.

I'm also a numbers person and I've looked around to try and find stats for how dismal the safety and on-time performance of US long distance buses are for you, but none are published. I can just report that the cancellation rate is well over 10%, the on-time performance is maybe around 50%, and personally speaking the experience is frequently unsafe and miserable.

I don't mean to make this personal, but if you're in the US, consider driving to the local greyhound station/pick up and just waiting there for particular bus. It's really one of the worst experiences you can have in a city.

Some examples: https://www.youtube.com/watch?v=9uPDQvqoN4w https://www.youtube.com/watch?v=z8QGTaGwxxc https://www.youtube.com/watch?v=fTpt4tMnDT0


Read my other comment. I have ridden inter-city busses in the US on many occasions and picked up people at the stations. They've generally been on-time. My personal experiences have been pretty alright. A few times the WiFi didn't work but that was about it when it comes to my own negative experiences. The bus stations haven't exactly been in the nicest parts of town, but I've never experienced anything like violence there. Outside of chartered trips I haven't done a multi-day bus trip, most have been straight city pairs. Houston <-> Dallas. Dallas <-> Austin. Austin <-> San Antonio. Etc. But I'm not then saying that's always typical, to actually judge the performance I'd look at the larger statistics.

> the on-time performance is maybe around 50%

I posted Greyhound's on-time statistics which was 90%.

> who do a trip exactly once

What a way to collect statistics. I just stepped outside. It wasn't raining. I guess it'll never rain.

> drawing randomly from all long-distance bus videos online, a large fraction of them have unsafe situations

Well yeah, once again, are there really going to be a lot of popular videos of "I took a five day bus ride, nothing happened, here's an hour-long video of the travel!" And are those really random videos or ones the algorithm have bubbled up to the surface? Think a video with crazy stuff happening would bubble up in the algorithm rather than an hour long video where nothing of note happens? Maybe analyzing statistics by one-off example YouTube videos made for clicks isn't the best way.


You watch travel vlogs where fights break out on planes? I'd love to see those channels!

I suspect not. I suspect you don't watch actual vlogs, rather you see 1 minute long clips we all see.

Sometimes we want to watch the whole unedited experience to get a sense of what it's like, rather than for 1 minute entertainment bits. I've watched Tesla Self Drive from SF to LA over several days to see what it's like for example (it's jerky on streets I'll tell you that).

There's bias in every single thing. But the alternative is to be blind to all media, which no one is doing. I've given you the context, and you've drawn up a red herring--1 minute news clips, which I'm not talking about.


Greyhound's on-time performance in 2021 was 90%, with on-time defined as "no more than one minute early or five minutes late".

I suspect your travel vlogs don't accurately reflect everyone's experiences and shouldn't be used to judge overall reliability or on-time statistics.

https://www.firstgroupplc.com/~/media/Files/F/Firstgroup-Plc...

I could tell you about a 14-hour flight I took between Dallas and Charleston (lots of storms, lots of reroutes, crew timed out, etc.). I could have made that a 14-hour long video for you to watch. Is it indicative of the typical trip between these two cities or just a single example and potentially a massive outlier? Should you assume it normally takes 14 hours to fly that distance in the US and that's a typical experience of a flier?

Personally every time I've taken an inter-city bus its been a smooth trip and pretty much on-time, I can't think of a time I was over 15 minutes late. Every time I've been on a chartered bus it was on-time. Every time I've picked someone up at the bus terminal they were within 5 minutes. That's a little over dozen experiences over the years in total. Admittedly, a bit luckier than average looking at the actual statistics. How many vlogs have you watched? How many times have you actually taken a Greyhound or similar?


Thanks for sharing these numbers. I'm actually baffled to see the on-time performance so high and the passenger injury rate so low. I wonder how these numbers would look if they broke it down into greyhound vs. other operations, and whether cancellations are factored into their on-time performance. I've seen verbal aggression on so many of these buses and stations that I can't square it such a low injury rate. Maybe I've just been a major outlier in my travels.


> I've seen verbal aggression

> a low injury rate

Maybe because verbal aggression isn't recorded as an injury?




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