> It takes money to make a robust solution, plus healthy profit, but that money is spread across every customer.
The requirements of supporting the more demanding customers typically are amortized across all customers. Requirements re: security, SLA (uptime, data durability, etc.), data governance for example. It is difficult to both implement and market products that break these dimensions into tiers. You can sometimes do it for the very niche, tail of your customers (air gap regions, for example), but in a lot of products, everyone is sharing in these costs even if they only care about a subset of the capabilities.
The cost savings of scale are offset by the costs of say, needing to support Fortune 100s that need 99.99% availability even if Bob's Wordpress Page doesn't care too much about 99% vs 99.99%. You can apply that analogy to every dimension.
A homegrown solution targets specifically what your company actually cares about. It makes sense that it may be cheaper.
But again. YOU are intelligent, you are informed, you can look and see that Datadog provides a bunch of capabilities you don't need and you're paying for things you don't get benefit from and make the trade-off of building your own. Just stop telling me about it.
Making an argument that there's something abnormal about market competition and that's why prices stay high is different -- I'd read that.
The requirements of supporting the more demanding customers typically are amortized across all customers. Requirements re: security, SLA (uptime, data durability, etc.), data governance for example. It is difficult to both implement and market products that break these dimensions into tiers. You can sometimes do it for the very niche, tail of your customers (air gap regions, for example), but in a lot of products, everyone is sharing in these costs even if they only care about a subset of the capabilities.
The cost savings of scale are offset by the costs of say, needing to support Fortune 100s that need 99.99% availability even if Bob's Wordpress Page doesn't care too much about 99% vs 99.99%. You can apply that analogy to every dimension.
A homegrown solution targets specifically what your company actually cares about. It makes sense that it may be cheaper.
But again. YOU are intelligent, you are informed, you can look and see that Datadog provides a bunch of capabilities you don't need and you're paying for things you don't get benefit from and make the trade-off of building your own. Just stop telling me about it.
Making an argument that there's something abnormal about market competition and that's why prices stay high is different -- I'd read that.